Emergency Response Capability (ERC)

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The purpose of tracking specific data from your fire protection and emergency services (FPES) organization is to provide a standard metric for "capability", to identify gaps, and to drive appropriate action(s). These actions may consist of revising policy / guidance, or direct appropriate resources. 

The data collected from the Emergency Response Capability (ERC) tracker will assist your organization to more efficiently analyze FPES program-related issues and capture FPES program data points while increasing awareness and emphasis on success.

Most FPES organizations use some type of monthly manpower reports to record staffing strengths.  However, focusing on staffing only, those reports often lack the ability to provide a clear picture of how "healthy" a FPES organization is in terms of strengths and weaknesses in any of its programs.  

To remedy this gap, the ERC is used as a standard method of collecting specific Key Performance Indicator (KPI) data while returning a visual of the FPES organization's overall response capability, i.e., Optimal, Reduced, Critical, and Insufficient.

When regularly maintained, the ERC's method of capturing the "health" of a FPES organization will provide your organization with a snapshot of the following KPIs: 

• Staffing
• Training
• Apparatus
• PPE